Shipping policy

Shipping Policy

Phantom Fashion is committed to delivering your order as quickly and safely as possible.

1. Processing Time All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.

2. Shipping Destinations We currently ship to the United Kingdom and internationally. Shipping rates and delivery times vary by location.

3. Estimated Delivery Times

  • 🇬🇧 UK Standard Delivery: 3-5 business days
  • 🇬🇧 UK Express Delivery: 1-2 business days
  • 🌍 International: 7-14 business days

4. Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method. Free shipping may be available on qualifying orders.

5. Order Tracking Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.

6. Customs & Import Duties For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in our prices.

7. Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at: 📧 phantomfashionfsd@gmail.com 📞 +447367757123

We will do our best to resolve the issue promptly.

8. Incorrect Address Please ensure your delivery address is correct at checkout. Phantom Fashion is not responsible for orders delivered to an incorrect address provided by the customer.